What are telerehabilitation and virtual care?
Telerehabilitation is a subdiscipline of telehealth and involves any rehabilitation delivered using telehealth
technologies such as videoconferencing, sensors, chat / text, educational portals and more. The most recognizable
form of telerehabilitation is the reproduction of the one on one physiotherapy via videoconferencing, most
commonly known now as “Virtual Care”.

With current technology and techniques, virtual care is most useful in situations where exercise, education, selfmanagement instruction, and monitoring are the primary methods used to accomplish the therapeutic goals. With creativity, these forms of therapy are fairly easily adaptable to the virtual environment. For example, virtual care for orthopaedic surgical recovery through progressive ROM, strength, functional exercises, self-mobilization, and education has been shown to be shown to achieve similar outcomes to physical visits for several conditions.

Is it technically complicated?
Not really. While you will inevitably encounter occasional difficulties (as we all do with technology), the general level of digital literacy you require to operate in society generally will allow you to participate in providing virtual care. Of course, you will learn more and encounter some frustrations as you initiate service, but as you do more it becomes quite easy.

Will Virtual Visits be covered by 3rd party funders?

As of March 2020, Canada Life (Great West Life), Sunlife, Manulife, Pacific Blue cross(all plans) cover part, or all, of the cost of Telehealth appointments. ICBC and Worksafe cover Telehealth on a case by case basis. For extended health plans the specific amount of coverage you are entitled to will be outlined in your benefits package. We advise clients to check with your insurance provider directly, as the list is continually expanding.
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